AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |
Back to Blog
Byers audi inventory12/30/2023 Belt-driven integrated starter alternator 48 V 110 - 250 A. Take some time to look through our available cars below. Our team can value your trade-in, find the ideal financial product for your purchase and ensure you are driving off the lot in the new Audi of your dreams. If you find a car that sparks your interest, stop by our Columbus, OH Audi dealership for. Call the sales team at Audi Monterey Peninsula at 88 or visit the showroom located at 3 Heitzinger Plaza in Seaside, CA, to test drive an Audi today. So why else should you buy from our dealership serving Orland Park for your new car or SUV? Our people! If you have questions on things like the available features or packages on a new model our knowledgeable staff can answer. I would not recommend the service department of this dealership.Reach out online, or come see us in our clean, safe, and welcoming new Audi dealership today. I was stunned that he had no recollection of me nor what happened in 2021. The whole experience was very weird, and such a stark contrast to the extremely nice Ken I met two years ago. We can’t do anything except MAYBE glue your mirror back on.” He was very cold and said “Even if you call them, they’ll just give you the run around and have you call us. I told him I’d like to get in touch with Discount Auto Glass about their lifetime warranty against defects. I only discovered what it was when my mirror detached from the windshield. Even when I got a separate crack repaired at Safelite 6 months ago, they didn’t acknowledge that the “glue” was actually a big broken glass chunk. If there really was a crack 2 years ago, you shouldn’t have waited this long.” I told him I didn’t complain about it because I thought it was glue. He seemed annoyed at my call, and kept telling me “I don’t know what you want me to do. When I called in, he had zero recollection of me or the brake failure fiasco from 2021, even after I re-told all of the events. I figured Ken would help me get in touch with Discount Auto Glass because he was extremely helpful before. That “adhesive” I saw was *actually* a chunk of glass from my windshield the whole time. I figured this was a cosmetic issue, so I let it be.Ī week ago, I came out to my car and the mirror was dangling off of the windshield. I was so tired of bringing my car back and forth to this dealership. Shortly after getting my car back, I noticed a big glob of clear glue underneath my rearview mirror. When I got my car back this time, I saw that the contracted company (Discount Auto Glass) left black adhesive all over the interior and exterior of my car, and left a significant chip in my paint. As an apology, he offered to fix an existing crack I had in my windshield by replacing the entire windshield. After fixing my brakes, he wanted to make it up to me. He even teaches classes.”ĭespite the unapologetic tone of my service advisor, the service manager, Ken, reached out to me and was very apologetic. We’re all human.” When I told him I did not want the same mechanic to fix my brakes, he said, “The mechanic that initially worked on your car is actually our master mechanic. The service advisor, Tyler, never apologized and told me “mistakes happen. There’s probably some air in the line that will work it’s way out as you keep driving.” Thank god I did NOT listen to this guy, and drove it right back to the dealership where they confirmed that the brakes were not “seeded”. I was told “that’s normal after your brake lines get flushed. I pulled over and called into the service department to tell them what was happening. I had to slam my foot to the floor and my car was STILL only gliding to a stop. On the drive home, something was clearly wrong when I pulled up to my first red light. In 2021, I had a “70k mile service” done here. They didn’t connect my brakes properly after flushing the brake lines, so my brakes were failing as I attempted to drive home.
0 Comments
Read More
Leave a Reply. |